AI staff for dental practices
Axis is AI staff for your dental practice — not an answering service and not a person. It replies to every text and web enquiry in seconds, nights and weekends and mid-procedure, asks the questions a front desk asks, treats a knocked-out tooth as the emergency it is, and files a ticket with the name, number and what hurts. It never sleeps and it never quits.
Hire Axis for your dental practice — $149/mo
No contract, and a 30-day guarantee. Add phone answering for $79/mo.
What it catches
A dentist's emergencies are clinical, not structural — and every one has to reach the dentist now, not join the booking queue. Emergencies are matched against the patient's own words by fixed rules — never left to an AI's judgement — and the safety script is spoken word for word, every time. These are the five clinical ones a dental practice gets, and gas, fire and carbon monoxide at the building are caught the same way.
“My son knocked his front tooth clean out at hockey” gets the answer that saves the tooth: keep it moist — in milk, or held in the cheek — and do not scrub the root. The dentist is alerted straight away, because time is what decides this one.
A knocked-out tooth is savable for about an hour. That is why this never waits in a queue.
A socket that will not stop bleeding hours after an extraction: the patient is told to bite firmly on clean gauze or a damp tea bag and keep steady pressure, to call 911 if it is heavy or they feel faint — and the dentist is alerted straight away.
Tuned for dental: a child's wobbly tooth “bleeding a bit” stays a routine call — that is a baby tooth, not a page at 6am.
A jaw or face swelling up, trouble swallowing or breathing: the patient is told to call 911 or go to the ER if the airway is affected, and either way the dentist is alerted straight away — this is seen today, not next week.
Swelling is the red flag regardless of pain — a spreading infection does not wait.
Pain that painkillers do not touch, pus at the gum, an exposed nerve, a tooth broken off at the gum line: the patient hears that it cannot wait and that the dentist is being alerted straight away to get them seen today — and to go to the ER if fever or swelling affects their breathing.
“Sensitive to cold” stays a routine visit. The line sits where a clinician would put it.
Hit in the mouth, teeth loose or pushed out of line, a split lip with a displaced tooth: the patient is told it needs to be looked at today, to call 911 first if there is heavy bleeding or anyone lost consciousness — and the dentist is alerted straight away.
A live report pages the practice at once; an old injury books a visit instead.
And on the ordinary calls, the intake sounds like a front desk. These are the questions Axis starts a dental practice with, word for word:
Sounds like your practice
They describe the tooth by position and feeling. Axis routes each of these to the right intake by rule — the words themselves decide, before any AI gets a vote. Every sentence below is from the test set the routing has to pass.
“my son knocked his front tooth clean out at hockey, I have it in milk”
“my crown came out while I was eating caramel, I still have it”
“I need to book a cleaning, I am overdue”
“how much is a cleaning if I do not have insurance”
The first trips the emergency script — milk, do not scrub the root, dentist alerted now. The crown opens a repair visit, the cleaning opens a booking, and the price question opens an enquiry, not an appointment. Different shapes, handled differently, every time.
Want proof before you spend a dollar? The live demo on our home page is answering as Summit Heating & Air — a made-up HVAC company — right now. The trade pack changes; the discipline does not. watch the discipline — one question at a time, a filed ticket. The clinical catches on this page activate when your practice signs up; the demo answers as an HVAC company.
A human receptionist costs a wage, benefits, and still goes home at five. Axis costs less than one missed crown and never clocks off.
or $399 for three months — save about 11%
Cancel any time from your dashboard. No contract, no notice period.
Hire Axis, and if it hasn't earned its keep in the first 30 days, tell us and we refund that month in full. No forms, no arguing — call or email and it's done. We think one saved patient pays for a year of this, and we're happy to be held to it.