AI staff for law firms
Axis is AI staff for your law firm — not an answering service and not a person. It replies to every text and web enquiry in seconds, nights and weekends and mid-hearing, asks your intake questions, books the consultation, and files every conversation word for word. When the caller is under arrest or up against a date on paperwork, it flags the attorney as urgent straight away.
Hire Axis for your law firm — $149/mo
No contract, and a 30-day guarantee. Add phone answering for $79/mo.
What it catches
Urgent matters are matched against the caller's own words by fixed rules — never left to an AI's judgement — and the escalation script is spoken word for word, every time. These are the six shapes a law firm gets.
“My son was arrested last night and he is still in the county jail” is enough. The caller is told not to answer any questions or sign anything until they have spoken with the attorney, the matter is flagged urgent on the spot, and a call back is promised as soon as possible.
“I was arrested two years ago, can you expunge it” stays a normal enquiry — an old matter books a consultation, it does not page anyone.
Served papers, days to respond, a hearing tomorrow, an arraignment, a lawyer who just withdrew: flagged to the attorney as time-sensitive immediately, with one instruction to the caller — do not miss any date on the paperwork.
“Get me in before my court date on the 14th” is a booking request and is handled as one. What pages is a clock already running.
A restraining or protective order — needed, served, or violated. If the caller is in danger right now they are told to call 911 first, and the attorney is escalated immediately either way.
Always urgent. Danger to a person outranks everything else on this page.
“She took the kids and will not bring them back”, a custody exchange gone wrong, CPS at the door: escalated to the attorney straight away, and the caller is told to sign nothing until they have spoken with them.
“Do you handle child custody cases” opens the ordinary consultation intake — this card is for the exchange that went wrong, not the enquiry.
A notice posted on the door, a sale date set on the house, wages garnished starting Friday: flagged to the attorney as time-sensitive at once, because deadlines like these can sometimes be stopped — but only by moving quickly.
“Do you take eviction cases for landlords” stays a routine enquiry — the trigger is the caller's own notice, not the practice area.
“The other insurance keeps calling me for a recorded statement” — the caller is told to give the other side no statement, recorded or otherwise, until they have spoken with the attorney, and the matter is flagged urgent right away.
Always urgent — the point is that nothing gets said before the attorney does.
The building-safety set — gas, fire/smoke, carbon monoxide — rides along too, the same as every trade. And on the ordinary calls, the intake sounds like a law office. These are the questions Axis starts a law firm with, word for word:
Sounds like your trade
They name the paper they are holding and the date on it. Axis routes each of these to the right intake by rule — the words themselves decide, before any AI gets a vote. Every sentence below is from the test set the routing has to pass.
“I got served this morning and I have twenty days to respond”
“my son was arrested last night and he is still in the county jail”
“how much do you charge for a consultation”
“what is your retainer for a divorce”
The first two are flagged to the attorney as urgent. The third opens the consultation booking. The retainer question opens an enquiry — the office confirms fees and pricing, so the caller is never quoted a number nobody agreed to. Different shapes, handled differently, every time.
Want proof before you spend a dollar? The live demo on our home page is answering as Summit Heating & Air — a made-up HVAC company — right now. Different trade, same receptionist. watch the discipline — an intake worked one question at a time. Your firm’s urgent shapes are configured when you sign up; the demo answers as an HVAC company.
A human receptionist costs a wage, benefits, and still goes home at five. Axis costs less than one missed retainer and never clocks off.
or $399 for three months — save about 11%
Cancel any time from your dashboard. No contract, no notice period.
Hire Axis, and if it hasn't earned its keep in the first 30 days, tell us and we refund that month in full. No forms, no arguing — call or email and it's done. We think one saved job pays for a year of this, and we're happy to be held to it.