AI staff for roofing companies
Axis is AI staff for your roofing company — not an answering service and not a person. It replies to every text and web enquiry in seconds, nights and weekends and mid-tear-off, asks your trade's questions, books the inspection, and files a ticket with the name, number and where the water is coming in. It never sleeps and it never quits.
Hire Axis for your roofing company — $149/mo
No contract, and a 30-day guarantee. Add phone answering for $79/mo.
What it catches
Emergencies are matched against the caller's own words by fixed rules — never left to an AI's judgement — and the safety script is spoken word for word, every time. These are the six a roofing company gets.
“A tree came down on the house”, “the roof blew off”, “the ceiling collapsed”, “I can see sky from the attic” — the caller is told to keep everyone clear of the damaged area, and your team is alerted straight away to get someone out.
An emergency before any water shows: the water is coming, and someone may be under the damage.
“Water is pouring into the upstairs bedroom”, “it is raining in”, water coming through a ceiling: the caller is told to shut the water off at the main if they can reach it safely, and your team is alerted straight away.
A brown stain on the ceiling stays a routine service call — active water is what pages, not the mark it left.
“Smoke coming from the roof where the vent pipe is”, “lightning hit the roof and something is burning up there”: the caller is told to leave the building and call 911, and your team is alerted straight away.
“We had a fire last year and the roof needs redoing” stays a quote request — the past tense is a lead, not an evacuation.
“Smells like gas” is enough. The caller is told to leave the building, call 911 or the gas utility from outside, and not to switch anything on or off — and your team is alerted straight away.
Always urgent. Nothing in the rest of the sentence can talk it down.
“The CO detector is sounding” — said the way people actually say it — gets everyone sent outside into fresh air and told to call 911, and your team is alerted straight away.
Always urgent, same as gas.
Backed-up drains and sewage in the house: the caller is told to keep everyone away from the affected area because it is a health risk, and your team is alerted straight away.
Not every call about a building is a roof call — when it is a health risk, Axis treats it as one instead of filing it quietly.
And on the ordinary calls, the intake sounds like your trade. These are the questions Axis starts a roofing company with, word for word:
Sounds like your trade
They report a stain, a drip, shingles in the yard — the roof itself is inferred. Axis routes each of these to the right intake by rule — the words themselves decide, before any AI gets a vote. Every sentence below is from the test set the routing has to pass.
“water is pouring into the upstairs bedroom, we have buckets down”
“there is a brown stain on the bedroom ceiling that is getting bigger”
“do you work with insurance, my adjuster is coming Thursday”
“shingles came off in the wind, they are all over the front yard”
The buckets are an emergency — the safety script, and your team paged. The stain opens a service call. The last two open enquiries, not work orders — and the insurance question has a roofer's answer ready: storm-damage claims are handled regularly, and estimates are free.
Want proof before you spend a dollar? The live demo on our home page is answering as Summit Heating & Air — a made-up HVAC company — right now. Same receptionist, different trade pack. watch the discipline — intake, one question at a time, a filed ticket. Your trade’s own catches switch on when you sign up; the demo answers as an HVAC company.
A human receptionist costs a wage, benefits, and still goes home at five. Axis costs less than one missed tear-off and never clocks off.
or $399 for three months — save about 11%
Cancel any time from your dashboard. No contract, no notice period.
Hire Axis, and if it hasn't earned its keep in the first 30 days, tell us and we refund that month in full. No forms, no arguing — call or email and it's done. We think one saved job pays for a year of this, and we're happy to be held to it.